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| Intel® Desktop Board D865GLC |
| Frequently Asked Questions |
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For technical support, contact your place of purchase -- which will have the most current information about your specific product or configuration. For general product information see the Intel® Desktop Board website.
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Memory:
Instantly Available PC and Power Supplies:
Jumpers/BIOS Setup Options:
Video:
On-Board Audio:
Input/Output:
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General Questions:
Memory:
Instantly Available PC and Power Supplies:
On-Board Audio:
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| Technical FAQ |
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General Questions:
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 | What processor does the Intel® Desktop Board D865GLC support? | |
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The Intel® Desktop Board D865GLC supports the Intel® Pentium® 4 processor and the Intel® Celeron® processor in the uPGA478-pin package. At the time of launch, the Desktop Board D865GLC will support the Intel Pentium 4 processor with a System Bus of 800/533/400 MHz and the Intel Celeron processor with a System Bus of 400 MHz. For the latest supported speeds, please refer to the Processor Support Table. |
Memory:
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 | What memory configurations are supported on the Desktop Board D865GLC? | |
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The Desktop Board D865GLC supports DDR400, DDR 333 and DDR 266 SDRAM Memory. There are two DIMM channels supporting up to four 184-pin DDR SDRAM Dual Inline Memory Modules (DIMMs) with gold-plated contacts. The Desktop Board D865GLC is designed to support a memory range of 64 MB minimum (using 64 Mbit technology) up to 4.0 GB maximum (using 512 Mbit technology) that conforms to the latest Intel JEDEC specification Addendums. The Desktop Board D865GLC supports non-ECC DIMMs. |
Instantly Available PC and Power Supplies:
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 | What kind of power supply do I need for the Intel® Desktop Board D865GLC? | |
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The Desktop Board D865GLC requires a power supply that complies with the ATX/ATX12V Power Supply Design Guide Version 1.2.
This design guide is available from http://www.formfactors.org
The ATX12V power supply required for the Desktop Board D865GLC has the standard 20-pin ATX Main Power Connector, and a 4-pin +12V Aux. Power Connector. The 4-pin +12V power connector has been added to enable the delivery of more +12VDC current to the desktop board. This connector is used by the board to power the processor's voltage regulator module (VRM).
CAUTION: The system will not boot if there is a failure to use an ATX12V power supply, or by not connecting additional power supply leads to the D865GLC board. |
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 | Do I need a special power supply to support Instantly Available PC (Suspend-to-RAM)? How much +5V standby current does the power supply need to support it? | |
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A special power supply is not needed to support “Instantly Available PC“. However, the power supply must provide enough standby current to support the needs of all wake-capable devices in the system. The more wake-capable devices in the system, the greater the standby current required from the power supply. Intel recommends starting with a power supply capable of providing a minimum of 1.5 Amps (2.0 Amps recommended) of +5V standby current. To be sure, total the amount of standby current required by the various components that can wake the system from the STR state. In your calculations, include the components on the Desktop Board D865GLC and on the add-in cards. Make sure the power supply provides at least that amount of standby current. |
Jumpers/BIOS Setup Options:
Video:
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 | What is the Intel® Extreme Graphics 2 controller? | |
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Intel® Extreme Graphics 2 controller is the integrated graphics controller within the Intel® 82865G Graphics and Memory Controller Hub (GMCH). The Intel 865G chipset contains two separate, mutually exclusive graphics options. Either the Intel Extreme Graphics 2 controller (contained within the 82865G GMCH) is used, or an AGP add-in video card can be used. When an AGP add-in video card is installed, the integrated Intel Extreme Graphics 2 controller is disabled. |
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 | Can I change the size of my integrated video frame buffer? | |
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The D865GLC BIOS can be set to 1 MB, 8 MB, or 16 MB video frame buffer. This memory is dedicated exclusively to the 865G chipset video frame buffer. In addition to any memory dedicated for the video frame buffer, the 865G chipset may dynamically allocate up to 48 MB of system memory for video, as needed, if less than 256 MB of system memory is installed. On systems with at least 256 MB of installed system memory up to 64 MB of system memory may be allocated for video. |
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 | What add-in AGP cards can be used? | |
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The D865GLC AGP socket is keyed for Universal 0.8 V AGP cards that comply with the AGP 3.0 specification or 1.5 V AGP cards that comply with the AGP 2.0 specification.
The AGP connector supports 8x, 4x AGP 3.0 add-in cards operating at 0.8V, or 4x, 1x AGP 2.0 add-in cards operating at 1.5V.
Note: There is no support for AGP 2x operation or legacy 3.3V AGP cards. |
On-Board Audio:
Input/Output:
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 | Does the Desktop Board D865GLC support Ultra ATA/100 hard drives? | |
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Yes. The Desktop Board D865GLC supports Ultra ATA transfer rates up to 100 MB/sec (ATA/100) by way of the Intel® 82801EB I/O Controller Hub (ICH5) with two independent bus-mastering IDE interfaces. An Ultra ATA/100 supported hard drive and an 80 conductor IDE cable are required to take advantage of the increased bandwidth available on the IDE channel.
One of the features of the Intel Desktop Board D865GLC is its ability to support larger ATA/100 capable hard drives with 48-bit Logical Block Addressing (LBA) within the BIOS along with all Ultra ATA transfer rates (i.e., 33 MB/sec, 66 MB/sec and 100 MB/sec). To realize a true throughput performance difference, a hard drive may need to implement higher spindle speeds, such as 7200 RPM, and a large onboard buffer size to take advantage of the increased bandwidth available on the IDE channel. |
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 | Why is my USB 2.0 device operating at USB 1.1 speeds? | |
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Each USB port is treated as an independent USB path, and the performance of each USB port is dependent upon the detected USB device(s) within that USB port (point-to-point) device connection. Its performance will be limited to the least capable performance element within that port's connection. For example, if you connect a USB 2.0 high-speed device to a USB 1.1 Hub, which is then connected to a USB port on the motherboard, the USB 2.0 high-speed device will be limited to the performance through that USB 1.1 Hub.
Refer to the device manufacturer of your USB device for specifications and installation requirements. Additional USB design specifications reference information can be found within the Intel Desktop Board D865GLC Technical Product Specification (TPS). |
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 | Why does my Desktop Board D865GLC system fail to boot? | |
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The Desktop Board D865GLC has specific requirements for the power sequencing and limits. A momentary switch should be used for the power on/off switch. The power supply chosen must have the additional 4-pin +12 volt connector and meet the ATX12V specification. If the power supply 2x2 connector is not plugged into the board connector located near the processor socket, the system will not boot. |
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 | Why are the drivers on Intel's public Web site previous revisions of those available on some vendor public Web sites? | |
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Intel performs internal testing on all drivers before posting them on the Intel developer desktop board Web site. In many cases, it is not practical to test all drivers on all desktop boards. For this reason, application vendors may release drivers that have not been tested by Intel. These drivers may be available on the vendor public site, but not on the Intel public site. This does not mean the drivers do not work; it simply indicates that Intel has not validated the drivers. |
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| Marketing FAQ |
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General Questions:
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 | What features are incorporated into the Desktop Board D865GLC? | |
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The Desktop Board D865GLC offers several new features, including: support for Pentium 4 processors including the higher speed 800 MHz system bus, the Intel 865G chipset with integrated Intel Extreme Graphics 2 and ICH5, support for 8x AGP 3.0 compliant add-in cards, support for up to 8 USB 2.0 ports, on board audio that supports analog and digital output and includes other great features, support for dual channel DDR 333/400, and support for gigabit LAN using the CSA Bus. Refer to the Available Configurations table for more details. |
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 | What other features are incorporated into the Desktop Board D865GLC? | |
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The Desktop Board D865GLC has 3 PCI slots, Intel® Precision Cooling Technology and Instantly Available PC (Suspend-to-RAM). In addition, the Desktop Board D865GLC supports up to 8 USB 2.0 ports with four back panel connectors and four ports accessible via a front panel USB header. The Desktop Board D865GLC also supports ATA/100 hard disk drives and allows use of an AGP 8x or 4x AGP 3.0 add-in card operating at 0.8V, or 4x/1x AGP 2.0 add-in cards operating at 1.5V. |
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 | What is Intel® Active Monitor and how does it work? | |
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Intel® Active Monitor is a system monitoring tool that alerts you when any monitored sensors on your Intel motherboard have gone outside of their recommended range. If an alert occurs, Intel Active Monitor can provide you with several different alert notifications. The standard notification is the Intel Active Monitor icon in the system tray, which turns red and flashes in the event of an alert. Additionally, you can choose to receive audio alerts and pop-up window alert messages. Intel Active Monitor is bundled on some versions of the Desktop Board D865GLC and is available for download. For further information about how Intel Active Monitor works, or to download the utility, please refer to: http://developer.intel.com/design/motherbd/active.htm |
Memory:
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 | Does Intel qualify memory for use on Intel desktop boards? | |
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No. OEMs and system integrators are solely responsible for qualifying the memory they include in their systems. Intel performs only limited testing of selected memory modules to verify functionality of the desktop board's design. Intel offers a program in which an independent test labs test system memory and report passing results to Intel for inclusion on our Internet based tested memory list. |
Instantly Available PC and Power Supplies:
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 | What is Instantly Available PC? | |
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Instantly Available PC, also known as Suspend-to-RAM (STR), is a technology closely associated with the S3 state of the ACPI specification. STR allows a properly configured system to go into a low-power mode, saving open applications, active files and information about the system's configuration to main memory. In this low-power state, memory remains powered to retain the system information, while most other components turn off to conserve energy. Fans are turned off to provide silent operation so the system appears “off.“ The PC can be left in STR state and awakened periodically to perform such preprogrammed events as downloading e-mail or searching and filtering Web content. An incoming phone call can also wake the PC and trigger a desired response, similar to a telephone answering machine. When an incoming request arrives via a “wake device“ or the user wishes to resume operation, the PC comes alive within a few seconds by reconfiguring itself based on the information previously saved to memory. No boot is required. |
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 | What is a wake device? | |
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A wake device is a mechanism that awakens the system from the STR state. Typically, this mechanism is a network card or a fax/modem that is compliant with the PCI 2.2 specification. When the system goes into the STR state, these wake devices receive standby current from the power supply. Although these devices are in a low-power state they have sufficient current to remain awake to recognize incoming activity, such as a network request or a phone call. |
On-Board Audio:
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 | What features are included with the integrated audio solution on Desktop Board D865GLC? | |
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The Desktop Board D865GLC features integrated audio powered by the Analog Devices AD1985* codec and includes automatic audio jack sensing that provides 2-channel analog, 6-channel analog or 5.1 digital audio output from one triple stack audio connector, SoundMAX 4XL with Sensaura* 3D positional audio technologies, and the Sonic Focus audio quality restoration application. |
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 | What is AC'97 and what does it do? | |
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The AC'97 (Audio Codec 1997) specification defines a high-quality audio architecture that advances the migration to digital audio, while maintaining support for analog interconnects for backward compatibility. |
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Updated: Wednesday, May 21, 2003
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