Description

Microsoft Windows* XP On Line Crash Analysis (OCA) presents an error message stating that the error was caused by Intel® Application Accelerator RAID Edition, Intel® Matrix Storage Manager, or iastor.sys.

Solution

Download and install the latest version of the software, Intel® Matrix Storage Manager version 8.5.

What if Intel® Matrix Storage Manager version 8.5 does not support my chipset?

• Intel® 82801GBM I/O controller hub (ICH6M) - Intel® Matrix Storage Manager version 7.8 is the last version that supports this controller hub.
• Intel® 82801FR I/O controller hub (ICH6R - Intel® Matrix Storage Manager version 7.0 is the last version that supports this controller hub.
• Intel® 82801ER I/O controller hub (ICH5R) - Intel® Matrix Storage Manager version 5.5 is the last version that supports this controller hub.

Related Topic
How do I identify my Intel chipset?

Operating System:

Windows* XP Professional, Windows* XP Home Edition, Windows* XP Media Center Edition

This applies to:

Intel® Matrix Storage Manager