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If you have version 6.10 or earlier of the Intel® Ultra ATA Storage Driver installed and plan to upgrade your operating system to Windows* XP*, you should uninstall the Intel Ultra ATA Storage Driver first. This uninstallation is recommended because version 6.10 and earlier of the Intel Ultra ATA Storage Driver will be partially disabled after you upgrade a system to Windows* XP (both Home Edition and Professional versions). This is a known issue and is not related to the Intel Ultra ATA Storage Driver. Note: This known issue should not prevent you from successfully upgrading to Windows XP.
After upgrading to Windows XP, the Intel Ultra ATA Storage Driver will be replaced with Microsoft's* native DMA driver. After the upgrade, there will still be a shortcut to the Intel® Ultra ATA Companion utility located under Start / Programs but clicking on the Intel Ultra ATA Companion utility will result in an error message since our driver is no longer loaded. Also, any attempts to uninstall the Intel Ultra ATA Storage Driver after the upgrade may result in an error message after the system has been rebooted. Additional detailed information can be found on the Windows XP Upgrade Table.
To prevent or correct this issue, refer to the applicable steps below:
Steps to Prevent Issue from Occurring Prior to Microsoft Windows* XP Upgrade
The following steps can be taken prior to upgrading to Microsoft Windows XP:
- Uninstall the Intel Ultra ATA Storage Driver prior to upgrading to Microsoft Windows XP. Uninstalling the Intel Ultra ATA Storage Driver can be done by completing the instructions listed in section 8.13 (page 21) of the Common System Configuration Issues Using the Intel® Ultra ATA Storage Driver and Intel® Chipset Software Installation Utility document.
- After you have successfully upgraded to Microsoft Windows XP, simply reinstall the Intel Ultra ATA Storage Driver. We recommend that you use version 6.20 of the Intel Ultra ATA Storage Driver with Microsoft Windows XP as previous versions were not designed to operate with Microsoft Windows XP. Since the Intel Ultra ATA Storage Driver is being replaced with the Intel Application Accelerator, we recommend that you consider installing the Intel® Application Accelerator on Microsoft Windows XP.
Steps to Correct Issue After Microsoft Windows XP Upgrade Has Occurred
To correct the issue after you have successfully upgraded to Microsoft Windows XP, simply reinstall the Intel Ultra ATA Storage Driver. We recommend that you use version 6.20 of the Intel Ultra ATA Storage Driver with Microsoft Windows XP as previous versions were not designed to operate with Microsoft Windows XP. Please also note that the Intel Ultra ATA Storage Driver is being replaced with a new product called the Intel® Application Accelerator. We recommend that you consider installing the Intel Application Accelerator on Microsoft Windows XP.
This applies to:
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