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The Sims* 2 game will not run

Symptoms:

The Sims* 2 game will not run.

Error: "Failed to find any DirectX 9.0c compatible graphics adapters in this system! Please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer.  The application will now terminate."


Solution:

The following steps can be used to eliminate or minimize the issue(s) reported with the game:

1. Set the display to 16-bit color.  To make this change, follow these steps:
a. Click on the Start menu and select Settings, Control Panel, and then double-click on Display.  If using Microsoft Windows* XP:  Click on the Start menu and select Control Panel, "Switch to Classic View" if the category view is shown, and then double-click on Display.

b. Select the Settings tab.

c. Change the Color Quality (Color Depth) to 16-bit color.

2. Run the game with the -w switch which forces the game to run in a window. To add this switch, follow these steps:

a.  Right-click on the The Sims 2 game and left-click on Properties.  You can do this either on the game's shortcut on the desktop or on the game's entry in the Start menu.

b. Add a space and -w to the end of the Target field, so that it looks like this:

Note: The actual path may vary depending on where the game was installed.  Make sure that the -w goes outside the quotation marks and that there is a space between the last quotation mark and the -w.

c.  Click OK.



 

This applies to:
Intel® 82810 Graphics and Memory Controller Hub (GMCH)
Intel® 82815 Graphics Controller



Solution ID: CS-016327
Date Created: 12-Oct-2004
Last Modified: 11-Nov-2004
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