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Intel has identified an issue with the Storport versions of the megasas.sys and msas2k3.sys Windows drivers version 1.20.0 and earlier.
The Windows operating system will timeout when the driver does not complete a command within the defined timeout period and returns an incorrect command status for other commands received during this timeout period. This can result in data commands not being correctly transacted because a READ or WRITE command isn’t processed by the controller and the operating system is given an incorrect command status.
The driver has been updated to set the completion status to BUSY when commands are received during a reset recovery operation. This will force the Operating System to reissue the command for later processing. Driver 1.21.0 is available for download.
Customers are advised to download and apply driver 1.21.0, or a later driver, to all production systems that utilize the Intel RAID controllers listed in the Technical Advisory.
Please refer to the Technical Advisory for more details.
Note: PDF Files require Adobe Acrobat* Reader†
† This link will take you off of the Intel Web site. Intel does not control the content of the destination Web Site.
This applies to:
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