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SCSI Hot Swap Drive Bay Firmware Version 1.07 May Cause System Hang

Current release of SCSI hot swap controller (HSC) firmware, version 1.07 or earlier, has an I2C bus protocol issue.

There are three visible symptoms of this issue.

  • First, the system may hang during boot or during the power on self test (POST).
  • Second, the system may mark DIMMs off line with no indication during the POST memory initialization.
  • Third, a firmware update of the mini base board controller (mBMC) may fail to complete successfully.

The chance of any of these errors occurring varies from about 30% to 50%.

To correct this issue, How-Swap Controller Firmware version 1.12 or later has been released. The SCSI back plane HSC firmware must be updated to version 1.12 first before updating the server board mBMC firmware.

icon  Technical Advisory 721 [PDF]
File Name: ta7211.pdf
Size: 92,450 bytes
Date: September 2004
File Revision: TA-0721-1

Note: PDF Files require Adobe Acrobat* Reader



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This applies to:
Intel® Entry Server Chassis SC5275-E
Intel® Server Chassis SC5300

Solution ID: CS-015860
Date Created: 26-Sep-2004
Last Modified: 29-Aug-2006
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