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Intel® PRO/100+ Dual Port Server Adapter
Product Discontinuation Statement

Fast Ethernet customers have quickly transitioned to Intel's latest 10/100 dual port server adapter, the Intel® PRO/100 S Dual Port Server Adapter (PILA8472C3). As a result, Intel has made the decision to discontinue the Intel® PRO/100+ Dual Port Server Adapter (PILA8472).

The following products will be discontinued:

Product Code Description
PILA8472 PRO/100+ Dual Port Adapter
PILA8472PAK5 PRO/100+ Dual Port - 5 Pack

Product Discontinuation Schedule:

April 3, 2002 Last Product Order Date (based on product availability)
July 3, 2002 Last Product Delivery Date (based on product availability)

Q1. Why is Intel no longer offering the PRO/100+ Dual Port Server Adapter?
A1.
This adapter is being discontinued due to customer preference for the Intel PRO/100 S Dual Port Server Adapter (PILA8472C3).

Q2. How long will Intel provide drivers for the PRO/100+ Dual Port Server Adapter?
A2.
It is Intel's plan that the driver suite for the PRO/100 S Server Adapter family will continue to be backward compatible with the PRO/100+ Dual Port Server Adapter.

Q3. How long will Intel provide support for the PRO/100+ Dual Port Server Adapter?
A3.
Free technical troubleshooting information will continue via our online services through December 2004. Telephone and email support via Intel technicians will continue through December 2003.

Q4. What if I have problems with my PRO/100+ Dual Port Server Adapter and need an RMA? Will you still honor the warranty?
A4.
The PRO/100+ Dual Port Server Adapter has a Limited Lifetime Warranty, which Intel will continue to honor. Adapters replaced under the Warranty will be replaced with the same or similar product. Please see the warranty statement in your user manual for warranty details.

Q5. Since Intel will no longer offer the PRO/100+ Dual Port Server Adapter, are you recommending a different product?
A5.
Yes. We recommend upgrading to the Intel PRO/100 S Dual Port Server Adapter (PILA8472C3), which is Intel's current generation, 10/100 Mbps Dual Port Server adapters.

Discontinued Product Replacement Product
PILA8472 PILA8472C3
PILA8472PAK5 PILA8472C3PAK5

This applies to:
Intel® PRO/100+ Dual Port Server Adapter



Solution ID: CS-008251
Date Created: 12-Jan-2004
Last Modified: 23-Oct-2006
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