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Intel® Mobile Adapters
Installation Notes for Windows NT*

The PRO/100 CardBus adapter supports manual installation under Microsoft Windows NT* 4.0. When the PRO/100 CardBus II adapter is installed, the other PC Card slot is available for use by another PC Card (Type II adapters only).

Card and Socket Services Software

Some Windows NT 4.0 installations include third-party Card and Socket Services (CSS) software. The PRO/100 SR Mobile adapters may not operate correctly with older versions of Card and Socket Service products. If problems occur, you will need to either remove any CSS software prior to installing the PRO/100 SR Mobile adapter or update your CSS product (such as CardWizard*) to the most current version. If you chose to remove CSS, use the Add/Remove Software icon in Control Panel to properly remove the CSS software.

Software Driver Installation

The LAN driver (NDIS4) installs first, followed by the modem driver if you have the LAN+Modem56 adapter.

  1. Before powering up your mobile computer, insert the PRO/100 CardBus II adapter into the CardBus slot, as shown in the Hardware Installation section.

  2. With the adapter in the CardBus slot, power-up the computer, click Start, click Settings, and select Control Panel. Control Panel opens.

  3. Double-click the Network icon. The Network Settings window opens.

  4. Click the Adapters tab. The Network Adapters window opens.

  5. Click Add. The Select Network Adapter window opens.

  6. Click Have Disk, insert the Intel CD, and specify the correct path for the CD. Click OK to continue.

  7. The CardBus Resources window opens, displaying settings for memory and interrupt values (the default interrupt is 10). If you are installing the LAN+Modem56 adapter, a Modem tab also appears. Select values for each setting. A single interrupt is shared for the LAN and modem functions. (If your computer has card and socket services installed the CardBus resources window does not appear; proceed to step 9.)

    Note: In most circumstances, the default settings will properly operate the adapter. However, some computers may require changes to the defaults. Usually, only the IRQ setting needs adjustment. See step 11 to verify settings.

  8. Click OK. The Network Settings window redisplays.

  9. Click Close. Complete any relevant dialog boxes that appear such as TCP/IP settings. Contact your Network Administrator for help if necessary.

  10. When the Network Settings Change window opens, click Yes to restart the computer.

  11. To check the resources chosen in step 7, start PROSet by double-clicking the Intel PROSet icon in Control Panel. If there are no conflicts with the LAN settings, you'll see the General tab with adapter status information. If there is a resource conflict with another device, PROSet displays a Troubleshooting tab with instructions. Follow these instructions to choose different resources. Resources can be changed by clicking the Advanced tab and choosing an interrupt and/or memory value. Close the PROSet utility and restart when prompted.

Modem Setup (LAN+Modem56 Adapters Only)

  1. After the computer has restarted, check the NT Event Log for any possible Modem resource issues from step 7 above. You may need to change resources if the log indicates a Modem problem. See step 11 above for changing resources. If no problems are noted, select Modems from Control Panel.

  2. At the Install New Modem screen make sure that the Don't detect my modem; I will select it from a list check box is NOT checked. Click Next. NT will query the COM ports looking for the Intel modem. Once the Intel modem is found, click Next. If a Standard Modem is found, click Change. On the next screen, click Have disk. Type the path to your CD-ROM drive and click OK.

  3. At the Install New Modem screen, click Finish.

  4. At the Modems Properties screen click Dialing Properties to set up dialing properties (not necessary if a modem had been previously installed). If necessary, change the maximum speed to 115,200. Click Close when done. If you are not in the U.S. or Canada, run the Country Identifier utility to specify you location. The utility is located in the Intel CardBus II program group.

For a complete list and description of modem commands, view the CB2HELP.HLP file on the Intel CD. This is a standard Windows help file. To view it, double-click the file in the Windows Explorer or File Manager.

Using PROSet

When you install the PRO/100 CardBus adapter Windows drivers, an advanced configuration utility designed by Intel called PROSet is also installed. With PROSet, you can easily see Link and Activity status, test hardware, set advanced adapter features, and set standard features with PROSet.

PROSet runs when you click Intel® PROSet icon in the Network Control panel or the tray icon near your clock on the Windows desktop. The main PROSet window is similar to the illustration below. Click the Help button on each tab to read more about the selected function or setting.

Troubleshooting Checklist

Review the README.TXT file on the Installation CD.

  • Be sure you have the current drivers for your adapter. You can check the version numbers on Intel's support website.

  • Try reinstalling the adapter drivers. Remove installed drivers first. For Windows NT, remove the LAN portion by running Network in Control Panel and the modem portion by running Modems in the Control Panel and then use Add/Remove Programs in Control Panel.

  • When loading drivers or running the test utility, keep the LAN adapter cable attached to the CardBus adapter.

  • In a twisted pair environment, try plugging directly into the hub or concentrator.

  • Plug in to a known working network connection.

  • Try using the PRO/100 CardBus II adapter on a different computer.

  • Try another PRO/100 CardBus II adapter if available.

  • Try forcing the speed and duplex settings on the adapter.

  • If your computer has multiple PC Card sockets, move the adapter to another socket.

  • If you have more than one PC Card device in your computer, remove the non-Intel PC Card devices.

  • Make sure that the PRO/100 CardBus II adapter interrupt, memory address, and I/O address do not conflict with other installed hardware (such as sounds cards, CD-ROM drives and PEN devices).

  • Try loading the CardBus drivers at different memory locations (i.e.: C800, CC00, D400, D800).

  • Try using different interrupt locations (i.e.: 5, 10, 11).

  • Try using different port addresses (i.e.: 280, 290, 310, 320).

  • In Windows NT (mostly), change the interrupt settings if you experience steady on/off blinking of link light on cable connector, or if you experience sporadic mouse movement.

This applies to:
Intel® PRO/100 CardBus II Adapter
Intel® PRO/100 LAN+Modem56 CardBus II Adapter
Intel® PRO/100 S Combo Mobile Adapter
Intel® PRO/100 S Mobile Adapter
Intel® PRO/100 SR Combo Mobile Adapter
Intel® PRO/100 SR Mobile Adapter

Solution ID: CS-008221
Date Created: 12-Jan-2004
Last Modified: 23-Oct-2006
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