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Defective Wake-on-LAN Cables

Some Intel(R) PRO/100 adapters were packaged with defective Wake-on-LAN cables. The connector on the defective cables will not properly fit the adapter or motherboard. There are no obvious visible indications. The cable will either not fit the adapter or motherboard connector, or will not stay securely attached.

Not all motherboards are equipped with a 3-pin connector. Many older motherboards do not support remote wake-up, and newer PCI 2.2 compliant motherboards support remote wake-up without the cable. See Troubleshooting Remote Wake Up Issues for more information.

Should you receive PRO/100 adapters with the defective cable, determine your total replacement quantity and contact Intel Customer Support.

Wake on LAN Cable
Wake-on-LAN Cable

Affected products (all package sizes):

PRO/100 S Desktop Adapter PILA8460C3
PRO/100 S Server Adapter PILA8470C3
PRO/100+ Management Adapter PILA8460B
PRO/100+ Server Adapter PILA8470B
PRO/100 S Management adapter (DES) PILA8464B
PRO/100 S Management adapter (3DES) PILA8464BUS
3-pin WOL cable, single pack 689303-001
3-pin WOL cable, 20 pack 702141-001

This applies to:
Intel® PRO/100 S Desktop Adapter
Intel® PRO/100 S Management Adapter
Intel® PRO/100 S Server Adapter
Intel® PRO/100+ Management Adapter
Intel® PRO/100+ Server Adapter

Solution ID: CS-008488
Date Created: 18-Jan-2004
Last Modified: 23-Oct-2006
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