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Intel® Centrino® Processor Technology
Technical support for laptops and notebook PCs

Intel is a supplier of notebook components and does not manufacture or sell complete notebook systems. If you require support for your notebook or are having issues related to wireless access, please refer to the following resources prior to contacting Intel Customer Support.

Notebook Manufacturer
Hardware and software are customized by the notebook manufacturer and validated as an entire system. If you are experiencing issues with your notebook computer, the system manufacture is the best source of support. Check the manufacturer's support web site for updated system BIOS, drivers, and solutions to common problems.

Wireless Service Provider
Wireless access requires a connection to a services provider. If you are having problems connecting to a wireless network or hot spot, check with your service provider to verify the status of the network and the settings required to establish a connection.


Intel Customer Support
If you have an issue specific to Intel software or hardware which can not be addressed by your notebook manufacturer or service provider, Intel offers technical support via the web, email, and telephone.

Note: Customers registered with an Intel® Channel Program should check the Intel Reseller site for additional product support information.

This applies to:
Intel® Centrino® with vPro™ Technology
Intel® Pentium® M Processor

Solution ID: CS-009885
Date Created: 07-Mar-2004
Last Modified: 26-Dec-2007
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