Intel® Pocket Concert™ Audio Player

Last known issues

Installation and use

Product documentation

Compatibility

Technical specifications

Error messages

An Intel® Audio Player Is Not Connected to This PC
Code 10 error in Device Manager for the audio player
Could not open [path\filename]. Verify that the song is still on your computer by selecting File > Update Music Library. (hr=0x80070002)
Disk Full or Write Protected When Writing to mmjblog.txt and altlog.txt
DRM-protected WMA file that you are attempting to transfer requires a license...
Error During Setup if MusicMatch* Jukebox 6.1 Is Already Installed
File not found: [path\filename]
IAUDMGR Has Generated Errors and Will Be Closed by Window
IAUDMGR Caused an Invalid Page Fault in IAUDMGR
Intel® Pocket Concert Audio Player Is Not Currently Connected to This PC
Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested...
Microsoft Visual C++ Runtime Library. Runtime Error! Program C:\Program Files\Musicmatch\MusicMatch Jukebox\MMJB.EXE abnormal program termination
MMJB caused an invalid page fault in module UNKNOWN at 0000:67d82ad8
MMJB caused an invalid page fault in module MFC42.DLL at 015f:5f4012a1
MMJB caused an invalid page fault in module MFC42.DLL at 0167:5f4012a1
No USB found. An active USB connection is required to use Intel® Pocket Concert™ Audio Player. Setup cannot continue.
Stratawrt failed
There is a problem with the skin you are using. Either the ActiveX controls have not been registered, or there is a missing file.
There is not currently enough free memory on the player to transfer all the selected files...
This uninstallation cannot continue because a file that is to be uninstalled is locked or running. Unlock or close your application and run this uninstall again.
Unable to load firmware
Unsupported format. The following file is encoded with a digital rights management technology...
Updating firmware... please wait
Upgrade key is not valid. Please try to get a new key using Register/Get Key menu item.
Version of MusicMatch Jukebox* currently installed on your computer is newer than the version included...
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

End of Interactive Support Announcement
These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.

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