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Intel® Viiv™ Processor Technology
Cannot turn computer off by using the on/off button

Error/Issue
The power button on the Intel® Viiv™ technology-based PC no longer instantly turns the monitor and audio off.

Reason
Possible reasons are: 

  • Power button options are not set to “do nothing”
  • Away mode is disabled in the BIOS

Solution
To use this feature, first reset the Intel® Quick Resume Technology Driver defaults.

If that does not fix the problem, try reinstalling the driver.

Note: Check with your manufacturer before installing this driver to verify if a customized driver is available.

If the problem is not resolved, contact your computer manufacturer or Intel Customer Support.
 


Verified services will vary, and content restrictions may apply. Wireless and network performance varies with specific hardware and software configurations, usage, and environmental interference. Use a wired connection for improved performance with video and other media. May require TV tuner card and/or remote which may be sold separately. Instant on/off feature works after initial boot, when activated. See www.intel.com/products/viiv/ for more information.

This applies to:
Intel® Viiv™ Processor Technology

Solution ID: CS-021748
Date Created: 26-Oct-2005
Last Modified: 23-Jun-2008
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