On August 1, 2003 Intel announced that the end of interactive support for certain specified Intel® Wireless products would be January 20, 2004. Effective 5:00PM PT on this date, interactive support will end for the products discussed below.

These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or email, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW. For information on currently available Intel products, please see www.intel.com and/or developer.intel.com

The following products are affected:

Intel® Access Points and Adapters Warranty Coverage WPC2011 - Intel® PRO/Wireless 2011 LAN PC Card Adapter Limited Lifetime WPCR2011 - Intel® PRO/Wireless 2011 LAN PCI Carrier Limited Lifetime WEAP2011 - Intel® PRO/Wireless 2011 LAN Access Point 3 year Limited WPC2011B - Intel® PRO/Wireless 2011B LAN PC Card Adapter Limited Lifetime WPCI2011B - Intel® PRO/Wireless 2011B LAN PCI Adapter Limited Lifetime WEAP2011B - Intel® PRO/Wireless 2011B LAN Access Point 3 year Limited WCB5000 - Intel® PRO/Wireless 5000 LAN CardBus Adapter Limited Lifetime WPCI5000 - Intel® PRO/Wireless 5000 LAN PCI Adapter Limited Lifetime WSAP2000 - Intel® PRO/Wireless 2000 LAN Access Point 3 year Limited WSAP5000 - Intel® PRO/Wireless 5000 LAN Access Point 3 year Limited WDAP5000 - Intel® PRO/Wireless 5000 LAN Dual Access Point 3 year Limited WLGW2011B - Intel® Wireless Gateway 3 year Limited WUD2011B - Intel® PRO/Wireless LAN USB Device 3 year Limited 802.11b Antenna SKUs Warranty Coverage WLANT2139, WLANT2050, WLANT2060, WLANT 2035 1 year Limited 802.11b Power Injectors Warranty Coverage WLPI2011B - Intel® PRO/Wireless 2011B Power Injector 3 year Limited Xircom® Wireless Products Warranty Coverage CWE1120 - Xircom® CreditCard Wireless Ethernet Adapter Limited Lifetime CWE1130 - Xircom® CreditCard Wireless Ethernet Adapter Limited Lifetime APWE1120 - Xircom® Wireless Ethernet Access Point Limited Lifetime 802.11b Handheld Adapters Warranty Coverage PWE1130 - Xircom® Wireless LAN Module for Palm* Handhelds 1 year Limited SWE1130 - Xircom® SpringPort Wireless Ethernet Adapter Module 1 year Limited Bluetooth* Adapters Warranty Coverage CBT - Xircom® CreditCard Bluetooth* Adapter Limited Lifetime R2BT - Xircom® RealPort2™ Bluetooth* Adapter Limited Lifetime

Q1: I need to replace one of the above products, what is the process?
A1: After January 21st, 2004, if your invoice shows a purchase date that falls within the above listing, fill out the form located on the appropriate product web site and follow the submittal instructions.

Q2: I need help troubleshooting my product. How can I obtain help?
A2: The online support self-help will be available at least through the product warranty period.

This applies to:

Intel® PRO/Wireless 2000 LAN Access Point Intel® PRO/Wireless 2011 LAN Access Point Intel® PRO/Wireless 2011 LAN PC Card Intel® PRO/Wireless 2011B LAN Access Point Intel® PRO/Wireless 2011B LAN PC Card Intel® PRO/Wireless 2011B LAN PCI Adapter Intel® PRO/Wireless 2011B LAN USB Device Intel® PRO/Wireless 5000 LAN Access Point Intel® PRO/Wireless 5000 LAN CardBus Adapter Intel® PRO/Wireless 5000 LAN Dual Access Point Intel® PRO/Wireless 5000 LAN PCI Adapter Intel® Wireless Gateway Xircom® CreditCard Bluetooth* Adapter (CBT) Xircom® CreditCard Wireless Ethernet Adapter (CWE-1120) Xircom® CreditCard Wireless Ethernet Adapter (CWE-1130) Xircom® RealPort2™ Bluetooth* Adapter (R2BT) Xircom® SpringPort Wireless Ethernet Adapter (SWE1130) Xircom® Wireless Ethernet Access Point (APWE1120) Xircom® Wireless LAN Module for Palm* Handhelds (PWE1130)