Symptom(s):
Microsoft Windows* operating system will display a 'Blue Screen' known as a General Protection Fault.

Cause:
Old Intel wireless adapter drivers are not compatible with many newer Access Points.

Solution:
Intel® PRO/Wireless 2200BG and 2915ABG Network Connections:

1. Download the latest device drivers through http://support.intel.com/support/wireless/wlan/. Select the appropriate adapter link and then click 'Download Software' under Software & Drivers. You will be prompted to choose an operating system. Continue as directed and then download the latest driver-only package.
2. Extract these drivers to your computer using WinZip* or a similar tool.
3. Double-click 'iProdifx.EXE'. This executable file will automatically install the latest drivers.
4. Reboot computer to ensure the installation process completes properly.

1. If you choose not to install the latest drivers, either through the driver-only package or Intel PROSet/Wireless software, a workaround is to disable WMM (Wi-Fi Multimedia*) on newer Access Points (AP) possessing this feature. Specifically relevant to Cisco* Aironet APs, additionally disable 'Aironet IE.'
2. The following workaround is applicable only to enterprise environments utilizing Cisco Lightweight Access Points (LWAP) in a WLAN Controller environment:
   
   Disable MFP globally on the Wireless LAN Controller (WLC):
   
   (controller) » config wps mfp disable
   
   This can also be enabled/disabled on a per-WLAN basis with:
   
   (controller) » config wlan mfp protection disable <WLAN id>

Operating System:

Windows* 2000, Windows* XP Professional, Windows* XP Home Edition, Windows* XP Tablet PC Edition, Windows* XP Media Center Edition

This applies to:

Intel® PRO/Wireless 2100 Network Connection Intel® PRO/Wireless 2200BG Network Connection Intel® PRO/Wireless 2915ABG Network Connection