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Errors are Received from MultiMail When Trying to Send or Receive Email Using a Handspring Visor* and a SpringPort Module
Follow these steps to check the DNS information for the dial-up connection:
- Turn on the Visor and click the "MultiMail" icon.
- Click the "Menu" button, and then select "Options."
- Click "Network Panel," and then select the "Details."
- Verify the Query DNS is checked or unchecked according to your ISP.
If your ISP requires a DNS entry, uncheck "Query DNS" and add the appropriate DNS address.
If DNS is resolved automatically, check the "Query DNS" box.
- Click the "OK," and then "Done."
- Connect to your ISP, and retry getting your email.
Follow these instruction to check the incoming email server's name:
- Turn on the Visor and click the "MultiMail" icon.
- Click the "Menu" button, and then select "Options."
- Click "Mail Server," and then select the problem mailbox number.
- On the Server line, verify that the incoming email server's name is correct and make appropriate changes, if necessary.
- Click "OK," and retry getting your email.
This applies to:
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